Hyatt Hotels Corporation Arusha, TZ

Reservationist

Park Hyatt

Park Hyatt Zanzibar

TZ – Zanzibar

FRONT OFFICE

Hourly/Entry Level Employee

Full-time

Req ID: ZAN000229

Local

Summary

1. Communication: Reservationists need excellent communication skills to interact with customers, employers, and coworkers effectively1.
2. Organization: Manage multiple reservations and customer information, ensuring accuracy and efficiency.
3. Computer Skills: Proficiency in reservation systems and other relevant software.
4. Customer Service: Providing friendly and helpful assistance to customers.
5. Multitasking: Handling inquiries, managing bookings, and resolving issues simultaneously.

Qualifications

• At Minimum a diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.
• Computer skills in MS Office, email, Fidelio/Opera/RESERVE will be an asset.

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