Account Specialist at Bolt ( March 2024) : Open Jobs
We are looking for an Account Specialist to join Bolt Business in Dar Es Salaam. You’ll be working closely with the existing client portfolio, to meet their needs and understand how we can grow their business with a rapidly developing Bolt Business solution.
About Us
With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.
Everyone’s welcome at Bolt, regardless of race, colour, religion, sex, national origin, age, disability, sexual orientation, or gender identity.
We’re on a mission to make cities for people, not cars, and we need you to make it happen!
About The Role
The Bolt Business product is evolving and our ambitions are high. To achieve that, we’re looking for focused, hungry people, brimming with ambition and talent – just waiting for the opportunity to show us what they can do. In this role you’ll get plenty of exposure to businesses of various sizes, you’ll be integral to the smooth running of the relationship, meeting the needs of our clients and integrating newly added solutions into their daily operations.
If you’ve worked in a high growth B2B environment and are able to handle high volume tasks, then let’s talk.
Your daily adventures will include:
- Managing a portfolio of clients, proactively contacting them and helping them
- Replying to client queries, replying to emails, calls and solving their challenges
- Creating account plans to grow volumes from existing clients including upselling new solutions
- Preparing and managing the flow of accounting documents and and solving issues related to payments
- Assisting the sales team with onboarding and client management
- Communicating with an international team to solve local issues
- Delivering volume growth each month
- Proactively finding ways to effectively impact growth of dedicated client portfolio using automations via various communications channels
About you:
- BS/MS degree in Business Administration or a related field
- At least 1 years of successful previous experience as a Account Manager or similar roles, consistently meeting or exceeding targets
- Excellent communication skills in both English and the local language
- Strong business sense and industry expertise
- Proven ability to upsell and generate volume growth from existing clients
- Comfortable in speaking with clients, dealing with issues and generating positive outcomes
- A self starter, keen, ambitious and hungry to get results
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Why you’ll love it here:
- Motivating compensation – motivational base pay, quarterly bonus depending on the target achievement and company stock options.
- Play a direct role in shaping the future of mobility
- Amazing personal growth experience at one of the fastest-growing startups in Europe
- Working with a motivated and talented international team, plus regular team events
- Enjoy the flexibility of working in a hybrid mode
- Take care of your physical and mental health with our wellness perks
- Some perks may differ depending on your location.